- name, address and contact details;
- date of birth, age and your intended plans for retirement;
- marital status and information regarding any previous relationships;
- financial goals, needs, objectives and circumstances;
- details of your dependents and beneficiaries;
- financial information (for the purposes of preparing a tailored financial statements, tax return, income, deductions and/or statement of advice);
- information regarding your health (for some types of insurance);
- your employment details (including your occupation, details of your employer, the nature of your employment and salary);
- details of any corporate structure which may be used by you to own and/or operate your business (and details of the relevant corporate entities);
- your Australian tax file number and Australian business number (where you have provided those to us);
- in some cases, insurance claim information;
- details of your assets, or assets in which you wish to invest;
- details of your health insurance provider (and relevant membership numbers);
- legal documents to which you are a party (including your will);
- documentation which verifies your identify (which, in some cases, we are required to collect by law); and
- the product and services we provide, or have provided, to you.
We do not generally collect sensitive information about you unless required by applicable law or rules, or you have consented to it. Sensitive information includes information relating to:
- nationality or race;
- political or religious beliefs;
- sexual preferences;
- criminal convictions;
- membership of professional trade, associations or unions; and
- health information.
As set out above, we collect health information with your consent where it is relevant for some types of insurance
Use of your personal information
We only use and disclose personal information about you for the purpose for which it was disclosed to us and for related purposes which would reasonably be expected. For example, we may from time to time use your personal information to inform you about investment opportunities, publications which may be of interest to you or to provide you with information about products or services which may be of interest to you. However, we do respect your right to ask us not to do this so please let us know if you do not want us to provide you with this additional information.
Disclosure of personal information
- other professional advisors such as accountants, lawyers and financial planners;
- insurance companies;
- financial institutions, including for the purpose of procuring finance for your investments where you have requested us to do so;
- organisations offering products and services you wish to invest in or obtain; and
- regulatory bodies if requested to do so.
We do not sell personal information to other organisations or allow them to do this.
Quality of personal information
Personal Information Security
Where the information we collect is no longer required, we will delete the information or permanently de-identify it.
Access to Personal Information
In some circumstances, we may refuse to give you access to your financial information. Those circumstances are set out in the National Privacy Principles and include situations when your request may unreasonably impact on another person’s right to privacy. If we are entitled, under the National Privacy Principles, to refuse to give you access to your personal information, we will tell you and provide reasons for our decision.
Cross border disclosure
Information collected and/or processed through Xero will be stored on servers based in the USA.
- TAH will not be accountable under the Privacy Act 1988 for any breach of your privacy by the overseas recipient; and
- you will not be able to seek redress under the Privacy Act 1988 for any breach of your privacy by the overseas recipient.