Access to Personal Information
Under the National Privacy Principles, you have a right to access the information that we hold about you, except as set out below. If you wish to access the information, please contact your client relationship manager and they will make arrangements for you to do so. If you do not have a client relationship manager or are unsure who is your client relationship manager, please contact our General Manager at the address below.
In some circumstances, we may refuse to give you access to your financial information. Those circumstances are set out in the National Privacy Principles and include situations when your request may unreasonably impact on another person’s right to privacy. If we are entitled, under the National Privacy Principles, to refuse to give you access to your personal information, we will tell you and provide reasons for our decision.